SHIPPING POLICY

FaithWave – Shipping Policy

Last updated: November 7, 2025

Thank you for shopping with FaithWave.
We aim to deliver every order quickly, safely, and with transparency.
This Shipping Policy explains how and when you can expect your order to arrive.

1. Order Processing

  • Orders are typically processed within 1–3 business days after payment is received.

  • You will receive a confirmation email once your order has been placed and another when it ships.

  • Please ensure your shipping address is correct at checkout — we are not responsible for packages shipped to incorrect addresses provided by the customer.

2. Delivery Times

  • Average delivery time: 4–6 business days, depending on your location.

  • In some cases, delivery may take up to 9 days due to demand, customs, or courier delays.

  • Orders are shipped directly from our trusted fulfillment partners.

We always strive to deliver as fast as possible, but unexpected carrier delays may occur.

3. Shipping Locations

We currently ship to:

  • All European Union countries

  • The United Kingdom

  • The United States and Canada

If your country is not listed, please contact us at support@faithwave.store before placing an order.

4. Tracking Your Order

Once your order is dispatched, you will receive a tracking link via email.
Tracking information may take 1–3 days to update after shipment.

5. Shipping Costs

  • Shipping rates are calculated at checkout and vary based on destination and weight.

  • Occasionally, we offer free shipping promotions — these will be clearly stated on our website or social media channels.

6. Lost or Delayed Packages

If your order has not arrived after 14 days, please contact us at support@faithwave.store.
We will work with our shipping partners to locate or replace your order.
FaithWave is not liable for delays caused by customs clearance, courier issues, or incorrect addresses provided by the customer.

7. Customs and Import Fees

International customers are responsible for any customs duties or import taxes that may apply in their country.
FaithWave has no control over these charges and cannot predict their amount.

8. Contact

If you have any questions about shipping or delivery, please reach out to us at:
📧 support@faithwave.store